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WorkCover - Adviceline Injury Lawyers

How does the claim process work?

Step 1

You meet with a lawyer at Adviceline Injury Lawyers. We will give you some preliminary advice on your rights. We need to wait until your injury is stabilised before we can proceed with a claim so we may need to review with you over time until your injury is stable. There is no charge for this if your case does not proceed.

Step 2

Once your injury is stabilised we will write to your treating doctors and other health care providers to obtain medical reports and records.

Step 3

We will next assist you in lodging a claim for impairment benefits from the WorkCover insurer. You will then be paid compensation if you meet the required level of impairment.

Step 4

We will then assist you in lodging a serious injury application with the WorkCover insurer. This involves preparing detailed documents, including a statement from you explaining how the injury has impacted on your life.

Step 5

The insurer determines whether it considers you have a serious injury. If it denies our request then we will advise you as to whether you should proceed with a court application. Such cases are issued in the County Court where a judge is asked to consider whether you have a serious injury.

Step 6

Once you have been granted a serious injury certificate we enter into settlement negotiations with the WorkCover insurer. If your case does not settle, court proceedings must be issued alleging negligence against your employer and seeking damages from the court.